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Receiving "Invalid Login Response" when trying to login using an OPENID OKTA namespace

Troubleshooting


Problem

An OIDC (OpenID Connect) authentication provider using OKTA is configured with Cognos Analytics 11.1.7. But when users try to connect using this namespace, they get an "Invalid Login Response" error and the login fails.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6OAAS","label":"Installation and Configuration-\u003EAuthentication"}],"ARM Case Number":"TS007747715","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.1.7"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
06 May 2025

UID

ibm16537616