IBM Support

Receiving the error "Unable to connect to the server <ftp server> after 1 attempts. Error is: bad line length" when running orchestration using filezilla server with explicit SSL connection

Troubleshooting


Problem

Receiving the error "Unable to connect to the server after 1 attempts. Error is: bad line length" when running orchestration using filezilla server with explicit SSL connection

Resolving The Problem

When using Filezilla with Explicit SSL, use following while configuring FTP end point:

1. Select FTPS and Explicit SSL
2. Provide port as 21

On Filezilla server, the connection for Explicit SSL works on port 21.

[{"Product":{"code":"SSGR73","label":"IBM Cast Iron Cloud Integration"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.0.1.8;6.1.0.6","Edition":"Virtual;Physical;Cloud","Line of Business":{"code":"LOB45","label":"Automation"}}]

Historical Number

00000672

Product Synonym

Cast Iron Solution;Cast Iron Operating System;Cast Iron Studio

Document Information

Modified date:
15 June 2018

UID

swg21453253