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Receiving a ClassCastException error when an expected value in process data is not present (SCI64629)

Troubleshooting


Problem

Receiving a ClassCastException error when an expected value in process data is not present (SCI64629)

Symptom

Receiving a ClassCastException error when an expected value in process data is not present
ERROR ActivityEngineHelper.invokeService() caught exception while attempting to execute service RNProfile
java.lang.ClassCastException: org.apache.xerces.dom.ElementImpl
at com.sterlingcommerce.woodstock.services.rosettanet.profile.RNProfileService.proc essData(RNProfileService.java:128)

ERROR ActivityEngineHelper.invokeService() caught exception while attempting to execute service ProduceService
java.lang.ClassCastException: org.apache.xerces.dom.ElementImpl
at com.sterlingcommerce.woodstock.services.ProduceService.getParms(ProduceService.j ava:172)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Historical Number

PRI10387

Document Information

Modified date:
29 November 2019

UID

swg21550693

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