IBM Support

Received -265 error from the archive task

Troubleshooting


Problem

Your e-mail does not archive, and the error in the job shows an archive server error -265.

Symptom

The following error message appears in the cm8errors.log file:

[2008/07/30 15:14:31.046]
error reported by module 'csrepcm.jar (CM8-Agent)',
internal return code is '-265',
external return codes from exception 'com.ibm.esd.commonstore.exception.CSAttributeNotFoundException': none,
error description ="Attribute 'CSLDOrigUser' not found in item type view 'CSLD_MAIL'.".,
StackTrace:
com.ibm.esd.commonstore.exception.CSAttributeNotFoundException: Attribute 'CSLDOrigUser' not found in item type view 'CSLD_MAIL'.
at com.ibm.esd.commonstore.repository.icm.CSAgentComponentICM.addAttribute(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentComponentICM.addAttributes(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentComponentICM.addAttributes(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentDocumentICM.addCSDocument(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentDocumentICM.createDocument(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentDocumentICM.archiveDocument(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentDocumentICM.archive(Unknown Source)
at com.ibm.esd.commonstore.repository.icm.CSAgentBaseAPI_ICM.archive(Unknown Source)
at com.ibm.esd.commonstore.agent.logic.CSAgentAPI.archiveToAPI(Unknown Source)
at com.ibm.esd.commonstore.agent.logic.CSAgentAPI.archiveRepositoryItem(Unknown Source)
at com.ibm.esd.commonstore.agent.logic.CSAgentAPI.archive(Unknown Source)
at com.ibm.esd.commonstore.agent.worker.CSAgentWorkerThread.processJob(Unknown Source)
at com.ibm.esd.commonstore.task.CSServerJobWorkerThread.run(Unknown Source)

Cause

Either the CSLDOrigUser is not defined on the DB2® Content Manager server side, or there is some issue in the archint.ini file.

Resolving The Problem

You found that CSLDOrigUser is defined under the child component CSLDSISCHILD of the CSLD_MAIL item type. However, the following setting was missing in the archint.ini file:

SISCHILDNAME CSLDSISCHILD

Adding the missing settings in the archint.ini file under the ARCHIVE section fixes the issue.

[{"Product":{"code":"SS6QFT","label":"CommonStore for Lotus Domino"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21315134

Page Feedback