IBM Support

Read First: Collect IBM MQ MustGather data on HPE NonStop

Troubleshooting


Problem

When IBM MQ or WebSphere MQ on HPE NonStop experience a problem, the following links describe how to collect "MustGather" data to find the solution.

Resolving The Problem

IBM MQ V8.1 and V8.0 for HPE NonStop


Collect IBM MQ MustGather data when you first open a problem record so you can provide IBM support the information they need to investigate the problem. Start by selecting the category which best matches the problem on your HPE Integrity NonStop X or HPE Integrity NonStop i system:

WebSphere MQ V5.3.1 for HPE NonStop


Collect WebSphere MQ MustGather data when you first open a problem record so you can provide IBM support the information they need to investigate the problem. Start by selecting the category which best matches the problem on your HPE Integrity NonStop i system:

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSKM59","label":"IBM MQ for HPE NonStop"},"Component":"","Platform":[{"code":"PF011","label":"HPE NonStop"}],"Version":"8.1;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFKSJ","label":"WebSphere MQ"},"Component":"","Platform":[{"code":"PF011","label":"HPE NonStop"}],"Version":"5.3.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

WebSphere MQ WMQ

Document Information

Modified date:
25 April 2019

UID

swg21618728