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RC5722 error in DAG node configuration

Troubleshooting


Problem

Exchange database backup from DAG node failed due to following error: ANS1532E (RC5722) Proxy Rejected: Proxy authority has not been granted

Cause

The DAG node is missing the proxy node relationship for either the Backup Archive client node or the Data Protection node.

Resolving The Problem

First check the Data Protection for Exchange configuration file (the default file name is tdpexec.cfg) and verify if the DAGnode parameter is set. If yes, then a proxy relationship is required for this DAG node. The following Grant Proxynode commands should be run on the Tivoli Storage Manager Server:

  • grant proxynode target=DAG_node agent=backup_archive_client_node
  • grant proxynode target=DAG_node agent=data_protection_node
Then, run the "q proxynode" command on Tivoli Storage Manager server to verify the relationship between the Backup/Archive client node, Data Protection node and the DAG node. The output would be similar to:

Example:
>q proxynode

Target Node Agent Node
data_protection_nodebackup_archive_client_node
DAG_nodebackup_archive_client_node, data_protection_node

[{"Product":{"code":"SSTG2D","label":"Tivoli Storage Manager for Mail"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for MS Exchange","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.4;7.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Product Synonym

TSM

Document Information

Modified date:
17 June 2018

UID

swg21883748