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Rational Software Architect crashes with JVM terminated exit code = 255

Troubleshooting


Problem

This technote provides a solution for one possible cause of an Eclipse shell crash on IBM Rational Software Architect (RSA), Rational Software Modeler (RSM), Rational Application Developer for WebSphere Software (RAD), Rational Systems Developer (RSD) or Rational Data Architect (RDA).

Cause

There is a known issue with the primary release version of the Radeon x300 ATI and Radeon x600 ATI video drivers.

Incompatibility with the original releases of this video driver causes the Eclipse shell to crash with the following error:

JVM terminated exit code = 255

image


Resolving The Problem

In order to resolve this issue, all users who are encountering the problem with this particular video driver and video card installed, should upgrade to the latest video driver available from the manufacturer's Web site at: http://support.amd.com/en-us/download

Be sure to follow the manufacturer's installation instructions and recommendations.

If updating the video driver does not resolve this issue, review the related technote below for steps on repairing the Eclipse shell and the workspace settings.

[{"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eclipse","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.0.5;7.0.0.6;7.0.0.7","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSCLKU","label":"Rational Software Modeler"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eclipse","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSJP3D","label":"Rational Systems Developer"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eclipse","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSSRXA","label":"Rational Data Architect"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eclipse","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Eclipse","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 September 2020

UID

swg21258902