Troubleshooting
Problem
This technote explains how to resolve an issue which may occur when using IBM® Rational® ClearCase® (CC) Report Builder where the standard queries are not displayed.
Symptom
When you open up the ClearCase Report Builder in Windows the standard queries, and their parent folders, are missing. See screenshots below.
The following screenshot shows the Report builder as it appears when the queries are missing from the display. Note that the \Reports folder has nothing listed below it.
The following is a screenshot showing the Report Builder as it should appear:
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"GUI: Report Builder","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21321603