Troubleshooting
Problem
WinCollect stand-alone deployments can display the following error message when the WinCollect Configuration Console opens.
Symptom
WinCollect stand-alone deployments can display the following error message when the WinCollect Configuration Console opens.
"MMC could not create the snap-in".
"MMC could not create the snap-in. The snap-in might not have been installed correctly".
"MMC could not create the snap-in".
"MMC could not create the snap-in. The snap-in might not have been installed correctly".
Cause
Microsoft .NET 3.0 and 3.5 not installed
Resolving The Problem
To resolve the issue, refer to the IBM Security QRadar Forum page
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtwAAA","label":"WinCollect"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.5.0"}]
Was this topic helpful?
Document Information
Modified date:
31 August 2023
UID
swg22003088