Troubleshooting
Problem
Administrators who upgrade to User Behavior Analytics version 4.1.3 or 4.1.4 can experience a configuration migration issue depending on their upgrade path. Users reported issues where upgrading from a UBA version 4.1.2 or earlier to UBA version 4.1.3 or 4.1.4 did not display any configuration information in the application after the upgrade installation completes. This issue affects users who were on a CentOS6 version of the UBA application, then upgrade to UBA 4.1.3 or 4.1.4. When this issue occurs, the startup log displays a 'database user “appuser” is not the install user' error message. The UBA application launches in the user interface with the latest version, but the configuration data for the app is not migrated properly and appears to be incorrectly configured or reset to a default state.
Important: A new version of UBA is released to prevent the database migration issue for users who upgrade from a CentOS 6 version of UBA or versions before 4.1.2. Administrators can download User Behavior Analytics 4.1.5 from the X-Force App Exchange and upgrade their application to mitigate CVE-2021-44228 as described in the IBM Security Bulletin for User Behavior Analytics.
Symptom
Users who upgrade to User Behavior Analytics V4.1.3 or V4.1.4 can complete the installation of the application; however, the database configuration is not properly migrated to the most recent database version. When the error occurs, the application does not appear to be set up properly and a default app information is displayed. The application configuration is not loaded properly during the upgrade.
Document Location
Worldwide
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Document Information
Modified date:
21 December 2021
UID
ibm16527260