Question & Answer
Question
This article informs administrators about QRadar® Support policies. QRadar Support assists administrators to investigate and correct software defects related to undocumented protocols or log source configurations where users deviate from the DSM Configuration Guide. This document outlines out-of-scope work for undocumented protocol cases and the responsibilities of the QRadar administrator.
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Modified date:
08 June 2021
UID
ibm16427761