Troubleshooting
Problem
Backups fail as a result of insufficient space with a "Partition containing directory: '/nfs' above warning threshold, disallowing backup" error in logs and a "Disk Sentry: Disk Usage exceeded warning threshold" warning in the dashboard.
Symptom
Dashboard notifications report a "Disk Sentry: Disk Usage exceeded warning threshold" warning. Errors similar to the following appear in /var/log/qradar.error:
[hostcontext.hostcontext] [Scheduled Backup] com.q1labs.hostcontext.backup.BackupRecoveryEngine:
[ERROR] [NOT:0150023103][x.x.x.x/- -] [-/- -]Partition containing directory: '/nfs' above warning threshold,
disallowing backup
[hostcontext.hostcontext] [Scheduled Backup] com.q1labs.hostcontext.backup.BackupRecoveryEngine:
[WARN] [NOT:0000004000][x.x.x.x/- -] [-/- -]Unable to complete backup: config
[hostcontext.hostcontext] [Scheduled Backup] com.q1labs.hostcontext.backup.BackupRecoveryEngine:
[WARN] [NOT:0000004000][x.x.x.x/- -] [-/- -]Unable to complete backup: data
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
30 November 2022
UID
swg22010750