Troubleshooting
Problem
Adding new manged host to the deployment fails with a Tomcat error in the logs.
Symptom
On the managed host, in
/var/log/setup-7######/presence.log look for this error:Mon Aug 22 04:43:27 MDT 2016: service postgresql start
Starting postgresql service: ^MESC[0KStarting postgresql service: DB took 2 seconds[ OK ]
Mon Aug 22 04:43:29 2016 [presence.pl-10270]: Syncing local time to console host
Mon Aug 22 04:43:35 2016 [presence.pl-10270]: Testing tomcat connection ...
Mon Aug 22 04:44:47 2016 [presence.pl-10270]: Tomcat is not connected. ERROR:100024
[{"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
10 August 2021
UID
swg21997790