IBM Support

QRadar: Troubleshooting "Expecting a non-null userNets for user" exception

Troubleshooting


Problem

If a dependency check is not performed upon a user account deletion, it can cause errors with the rules owned by that user. This article explains how to fix the issue.
Exceptions related to the rules as:
[ecs-ep.ecs-ep] [/SequentialEventDispatcher] com.q1labs.semsources.cre.CustomRule: [WARN] [-/- -]Expecting a non-null userNets for user <USERNAME>. It was probably removed without updating the rule.  User permissions will not be applied to rule <RULE_NAME>
[ecs-ep.ecs-ep] [/SequentialEventDispatcher] com.q1labs.semsources.cre.CustomRule: [WARN] [-/- -]Expecting a non-null userNets for user <USERNAME>. It was probably removed without updating the rule.  User permissions will not be applied to rule <RULE_NAME>

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtrAAA","label":"Rules"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
09 February 2024

UID

ibm17031877