Troubleshooting
Problem
Patchtest failed due to [ERROR] Error retrieving version of QRadar.
Symptom
During a QRadar upgrade, the patch fails on the pre-test stage with the following error.
[ERROR] Error retrieving version of QRadar
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtdAAA","label":"Upgrade"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
09 June 2023
UID
ibm16999607