IBM Support

QRadar: Out-of-memory errors when running ariel_offline_indexer

Troubleshooting


Problem

The ariel_offline_indexer utility stops unexpectedly due to not enough memory allocated for the script.

Symptom

An error is generated at the command line and is also present in /var/log/messages:

JVMDUMP039I Processing dump event "systhrow", detail "java/lang/OutOfMemoryError" at 2020/09/30 16:23:43 - please wait.

Document Location

Worldwide


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Document Information

More support for:
IBM Security QRadar SIEM

Component:
Ariel

Software version:
All Version(s)

Document number:
6339789

Modified date:
08 October 2020

UID

ibm16339789

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