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Why is the expected protocol missing for a custom Log Source in QRadar Log Source Management after DSM migration?

Question & Answer


Question

My custom Log Source does not have an expected protocol available as a protocol option in Log Source Management app:

Protocol not available

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"},{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS004459267","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
18 June 2026

UID

ibm16373254