IBM Support

QRadar: Log source displays "No MySQL JDBC Driver present" error in the user interface

Troubleshooting


Problem

Log Sources that use JDBC protocol display the following error when you try to create or update a log source: No MySQL JDBC Driver present. This issue is caused by a missing MySQL JDBC driver. This technical note provides a procedure for administrators to install the MySQL JDBC driver and set the correct permissions on the files.

Symptom

An error similar to the following image is displayed on the user interface when an administrator tries to create or update a log source that uses JDBC protocol:
sql-error
Figure 1: MySQL error on log source that uses the JDBC protocol.

Document Location

Worldwide

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Document Information

Modified date:
31 May 2023

UID

ibm16995261