Troubleshooting
Problem
This error appears when searches are run by using a Quick Filter that is outside the retention period.
Symptom
The following errors are displayed in /var/log/qradar.error:
[WARN] Index dir/store/ariel/events/records/2022/9/9/1/lucene[22-09-09,01:00:00] is outside of retention period 604800 sec
[WARN] Unable to extract indexinfo in folder: /store/ariel/events/records/2022/9/9/1/lucene[22-09-09,01:00:00].
[ERROR] Incomplete FTS index at least for: /store/ariel/events/records/2022/9/9/1/lucene[22-09-09,01:00:00]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwt8AAA","label":"Ariel"}],"ARM Case Number":"TS010873906","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
10 November 2022
UID
ibm16832712