Troubleshooting
Problem
All routers are configured to send network traffic to QRadar, but seeing a fraction of expected flows in Network Activity.
Symptom
A good sign there are missing flows, is that the system is nowhere near the licensed Flow capacity and all flows are configured.
- From the web UI Console, go to Admin > System and License Management.
- View the Flow Rate Limit, and make a note of it.
NOTE: The first number is the license limit per minute and the second number is the hardware limit. - Go to Network Activity.
- Process a one minute search.
- Expand Current Statistics.
- The Total Results is your current rate.
- If the value from step 6 is less than 30% of the value from step 2, then your flows might not be configured correctly.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsuAAA","label":"Flow Source"}],"ARM Case Number":"TS001173344","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.3;7.4.3;7.5.0"}]
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Document Information
Modified date:
25 August 2022
UID
ibm16586970