Question & Answer
Question
A warning "There is a breaking change of outdated agents (n), please update them to the latest version." may appear on the QRadar EDR dashboard's Endpoints tab. What does this warning mean?

Answer
This warning appears whenever there are outdated agents installed on 'n' number of endpoints and a higher version agent distribution(installable) package is available in the Update Manager section under Administration tab. It can also appear when an endpoint is broken or if the endpoint cannot update the agent version to the Hive server.
To resolve this, locate the endpoints that have the "Outdated Agent" warnings like this:

Once such endpoints are located, you can update the agents on those endpoints or uninstall the current version and install the latest version on such endpoints.
Related Information
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Document Information
Modified date:
06 December 2023
UID
ibm17087543