Question & Answer
Question
Answer
What is the licensing installation model for ReaQta agent?
The licensing is a per-client-device model that uses the following parameters:
For more detailed information about our solution tiers, check the following link ReaQta Hive Product Tiers
How to verify license validity?
From the dashboard, check the data shown in Administration > License.
How to confirm which license modules are in the license?
From the Hive dashboard, go to Administration > License. The modules listed as Available are the modules included in the license.
Are available license modules based on license tier?
No, they are not. Specific features can be added regardless of the license tier.
What happens after license expiration?
Once the license expires, the endpoints are automatically uninstalled in 30 days. A red banner warns the dashboard users.
What happens to the events for an agent when it is uninstalled or auto-uninstalled?
Events cannot be seen through the normal means, but they do still exist until the default retention period runs out.
What is the default data log retention period within ReaQta Hive?
The default log retention period is 30 days.
How can you search for events of unregistered endpoints?
If there is an MSSP deployment, the only user that would have the permissions to see these events is the Super Administrator with a Global view.
Do licenses deploy to the endpoints?
No, they do not. License is completely server side. Thus, it does not propagate to the endpoint agents.
Product Synonym
ReaQta
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Document Information
Modified date:
17 May 2023
UID
ibm16562997