Troubleshooting
Problem
Administrators who try to change the state of an application by using the qappmanager utility can receive the error, "Application instance is not in the required state" when the application is in UPGRADING, STOPPING, or STARTING state in the definition and instance tables.
Symptom
By using the qappmanager utility, display the application status and attempt to stop or start it.
Changing app instance <APP ID> status to STOPPED
POST https://localhost/api/gui_app_framework/applications/<APP ID>?status=STOPPED was unsuccessful
Application instance is not in the required state, status is UPGRADING
The following screen capture shows an example of the QRadar Assistant App in STARTING state, which triggers the error message when is started.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.0;and future releases"}]
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Document Information
Modified date:
01 July 2022
UID
ibm16596141