Troubleshooting
Problem
Administrators who are either installing QRadar or using qchange_netsetup receive an error about device ring settings. This error typically occurs when the interface selected during an install or address update does not have an active link.
Symptom
While installing QRadar, or using qchange_netsetup to change network settings, administrators can receive the following error:
"Cannot get device ring settings: Operation not supported"
Cause
The selected interface is not an active link.
Resolving The Problem
The administrator must select an active link, indicated by a "+" sign beside the link.
For example:
Related Information
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwszAAA","label":"Install"}],"ARM Case Number":"TS015338043","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
20 March 2024
UID
ibm17130051