IBM Support

QRadar: Amazon Web Services and Amazon AWS S3 REST API Logsource test fails.

Troubleshooting


Problem

Users may not be able to perform tests for both the Amazon Web Services (AWS) and Amazon AWS S3 REST API protocols.

This article outlines the nature of the issue and provides detailed troubleshooting steps to help resolve the error message effectively.

Symptom

When you perform a log source test for Amazon Web Services (AWS) and Amazon AWS S3 REST API protocols, you will see the below result on the Log Source Test tab.
image-20240919185647-1

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
23 September 2024

UID

ibm17168116