IBM Support

QMGTOOLS - IPL Data Collection

Detailed System Requirements


Abstract

Provides information about collecting IPL information using QMGTOOLS

Content

IBM Support may ask for data regarding an IPL. To make gathering data easier, QMGTOOLS includes the IPLDATA command.

The tool collects the following :

Collect IPL messages and flight recorder
SST dump SID 228
System snapshot http://www-01.ibm.com/support/docview.wss?uid=nas8N1010353
DSPLOG OUTPUT(*PRTSECLVL) MSGID(CPF0918 CPF0901 CPF0903 CPF0905 CPF0923 CPF095A CPF0954 CPF0955 CPF0965 CPF0968 CPF0969 CPF0930 CPF0931 CPF0933 CPF0934 CPF0990 CPF0992 CPF0993 CPF0997 CPF0998 CPF1821 CPI0919 CPI091D CPI091E CPI091F CPI0980 CPI0990 CPI0995 CPI099A CPI099D CPI099F CPI0C04 CPI1183 CPI1184 CPA3702 CPC1292 CPP0E9F)

Step 1 Install QMGTOOLS

If the MGTOOLS toolkit has not yet been installed, you should refer to the following document for how to download and install the  MGTOOLS toolkit on your IBM i server.

http://www-01.ibm.com/support/docview.wss?uid=nas8N1011297

Step 2 Run QMGTOOLS/IPLDATA. A screen like below should appear.

IPLDATA screen

Output *PF - store data in a physical file, *IFS - store data in the IFS
Library to store data If *PF is selected for output, the library to store the data
IFS directory to store data If *IFS is selected for output, the directory to store the data
Previous days to collect
Either set how many days previous to collect or enter a specific date range
Step 3 After pressing ENTER on Step 2 to continue, this next screen should appear.
Additional screen for IPL data collection
The reason for requesting information for signon and SST is the tool will try to open a virtual device and get into SST to get data from predefined AA macros.
Signon ID/pass Signon information to the IBM i
SST ID/pass Signon information for SST
Virtual device Virtual device to use to emulate a terminal
Data area prefix Reserved value used by the tool
Step 4 Once the data is collected, you can send the data to IBM using a method in the following links :
QMGTOOLS: FTP Data to IBM
MustGather: Instructions for Sending Data to IBM i Support

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Document Information

Modified date:
18 December 2019

UID

ibm10869586

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