IBM Support

PureApplication System Customer Support Plan



This document communicates IBM technical support available to you, the procedures for obtaining support, and information on contacting IBM.


The Customer Support Plan for PureApplication System and Bluemix Local System is a quick guide for accessing technical support for the IBM PureApplication System (W1500, W1700, W2500, W2700 and W3700) and IBM Bluemix Local System (W3500 and W3550). It includes links to more information about accessing the

  • PureApplication System Support Portal
  • Service Request (SR) tool
  • IBM Appliance Support Handbook
  • PureSystems Centre
  • Customer Data Repository

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Document Information

Modified date:
15 June 2018