IBM Support

PRS-PRH-0221 The portal/variables_TM1.xml could not be opened

Troubleshooting


Problem

In an integrated environment where TM1 is using CAM authentication and the BI server is on Windows Server 2008, logging into TM1 Web fails with PRS-PRH-0221 the portal/variables_tm1.xml could not be opened.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.2;9.5.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
09 May 2025

UID

swg21496610