IBM Support

Proxy error when accessing Planning Analytics Workspace

Troubleshooting


Problem

When users are trying to access Planning Analytics Workspace, they are receiving an error message similar to this one:
Proxy Error
The proxy server received an invalid response from an upstream server
The proxy server could not handle the request GET 
Reason: DNS lookup failure for: wa-proxy

 

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzIzAAK","label":"Planning Analytics-\u003EPlanning Analytics Workspace"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm16841449