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The procedure cannot access a file with the given file specification: C:\Program
Files\IBM\SPSS\StatisticsServer\20\extensions\SPSSINC_TURF.xml

Troubleshooting


Problem

I am using IBM Statistics Server via Deployment Manager to run my scheduled jobs. I have noticed that these jobs fail due to python extension reference, however I am not using Python. The message is: The procedure cannot access a file with the given file specification: C:\Program Files\IBM\SPSS\StatisticsServer\20\extensions\SPSSINC_TURF.xml for keyword COMMAND of subcommand SPECIFICATION. The file specification is either syntactically invalid, specifies an invalid drive or directory, specifies a protected directory, specifies a protected file, or specifies a non-sharable file. Execution of this command stops. How can I correct this?

Symptom

Scheduled jobs fail with error referencing Python extensions

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Statistics Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"20.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM SPSS Statistics

Software version:
20.0

Operating system(s):
Windows

Document number:
483667

Modified date:
16 June 2018

UID

swg21616943

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