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Problems using the graphical installation process for WebSphere Application Server Version 6.1 on Windows 7 and Windows Server 2008 R2

Troubleshooting


Problem

When you attempt to use the graphical user interface to install IBM WebSphere Application Server Version 6.1 on Microsoft® Windows® 7 or Windows Server 2008 R2, you might encounter the following error message from the InstallShield Wizard: []The installer is unable to run in graphical mode. Try running the installer with the -console or -silent flag". This issue is specific to using Windows 7 or Windows Server 2008 R2.[] This same error message displays when you run the []uninstall.exe[] command to uninstall a WebSphere Application Server Version 6.1 product. In addition, if you use the launchpad application, the installation link for a product does not launch the product installation panel.

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.1.0.29;6.1","Edition":"Base;Express;Network Deployment","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
03 March 2025

UID

swg21408390