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Problems With Reordering Items On Contracts

Troubleshooting


Problem

Direct issue items with price contracts used across sites are not picked up by reorder cron task.

Symptom

Steps to reproduce in 7.1.1.6:

1. Set the default insert site to WOKING.
2. Go to the Organizations application and add USD as the
secondary currency for the EAGLEUK organization.
3. Go to the Chart of Accounts and confirm that there is a valid
open financial period, if there is not, create one.
4. Go to the Storerooms application and create a new storeroom
called WOKINGSR. Add valid GL accounts to the various account

fields. Save the record.
5. Go to the Item Master application and create a new item
called MT1. Give the item valid order and issue units. Save
the record.
6. From the Select Action menu, choose the "Item/Organization
Details" and make the item active for both the EAGLENA as well
as

EAGLEUK sites.
7. From the Select Action menu, add the item to both the CENTRAL
and WOKINGSR storerooms. In both cases set the balance to 0.

Save record.
8. Go to the Contracts application and create an new PRICE
contract.
9. Add the SWKING company as the vendor and set the type to
PRICE.
10. Go to the contract lines tab and add a new row.
11. Add item MT1 with a unit cost of 5. Save the record.
12. From the Select Action menu choose "Authorize Sites" and
authorize the contract for the BEDFORD and WOKING sites.
13. Save the record and set the status to APPR.
14. Go to the Cron Task Setup application and bring up the
ReorderCronTask.
15. On the Cron Task Instances frame click on "new row" and
create an instance called TESTREORDER.
16. Schedule it to run every 30 seconds.
17. On the Parameter tab (directissue parameter), add BEDFORD;
WOKING to the value field.
18. From the Select Action menu choose "Reload Request".
19. Change the default insert site to BEDFORD.
20. While still in the BEDFORD site, go to the Work Order
Tracking application and create a new work order.
21. Add a location and then go to the Plans tab.
22. Go to the Materials sub-tab and add item MT1.
23. Check the direct issue box.
24. Add vendor SWKING.
25. Set quantity to 10.
26. Change status to APPR. This will set the status to WMATL.
27. Allow at least 1 minute to elapse in order for the cron task
to fire at least once and then go to the PR application.
28. Search using the advanced search for item MT1. The result
is that no PRs have been generated.

Note that if the work order is created in the WOKING site, the
PR is generated.

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Document Information

Modified date:
18 September 2025

UID

swg21427532