Troubleshooting
Problem
P8 Content Engine Health page does not display green icons for valid configurations.
Symptom
Logs contain:
FNRCA0031E: API_UNABLE_TO_USE_CONNECTION: The URI for server communication cannot be determined from the connection object
Error: A communication failure occurred while attempting to obtain an initial context with the provider URL
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1;5.2.0;5.1.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
03 March 2025
UID
swg21965902