Problem logging in as root account on Broadcom switch

Troubleshooting

Problem

Unable to login to Broadcom switch

Symptom

While trying to login to Broadcom switch as root user.

Different errors can be seen like.
root account is disabled

root access not allowed

Access for this account on this interface is disabled; please contact your system administrator

Cause

FOS 9.1 & above root access is removed, at this FOS level, root access is not allowed.

For FOS 9.0, 8.x and 7.x. root access might have been set to disabled or set to allowed at console only.

Resolving The Problem

Check the status of root access settings from the admin access level, run the commands:

IBM_switch:admin> rootaccess --show
RootAccess: consoleonly

IBM_switch:admin> userconfig --show root
Account name: root*
Description: root
Enabled: Yes
Password Last Change Date: Unknown (UTC)
Password Expiration Date: Not Applicable (UTC)
Locked: No
Role: root
Day Time Access: N/A
REST Auth Token: No

RootAccess can be of following 3 values.

none Disables logging in to the switch as root through all interfaces
consoleonly Allows logging in to the switch as root through console only. This is the default setting.
all Allows logging in to the switch as root through all interfaces

To enable access through all interfaces, run the command

IBM_switch:admin> rootaccess --set all

Document Location

Worldwide

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Document Information

More support for:
IBM System Networking SAN128B-6

Component:
Brocade IBM B-Type->Problems

Document number:
6832140

Modified date:
03 March 2023

UID

ibm16832140

IBM Support

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