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Problem copying dumps from HMC to usb by using pedbg

Troubleshooting


Problem

This document describes a problem with copying dumps from HMC to usb by using the command pedbg -s -q 9 

Diagnosing The Problem

The command pedbg -s -q 9 copies the collected dumps in .zip format to USB drive but instead it tries to delete dumps, example:
[hscpe@HMC66 ~] $ pedbg -s -q 9

 Warning, this operation deletes all existing system dumps on this HMC


Please type yes to continue

No dumps removed.

No files found or collected
[hscpe@HMC66 ~] $

Resolving The Problem

When you hit this issue, you can use the "cpdump" command instead to copy dump files to the USB drive. Example:
Copy dump files to a USB flash drive:
lsmediadev (to obtain mount points)

mount /media/sdb1

cpdump -r usb -f "HMCSysdump.HMC66012120211425.zip" -d /media/sdb1
"HMCSysdump.HMC66012120211425.zip" to be replaced with the actual name of the file!
Alternatively you can run the following command, which collects not only logs contained in pedbg -c -q 4 but all dumps available too (don't forget to initiate dumps before this command):
pedbg -c -q d4
Use the pedbg -c -q 9 after the file is generated to copy it to an USB (if you're using the second workaround).

Document Location

Worldwide

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Document Information

Modified date:
11 May 2022

UID

ibm16406690