Troubleshooting
Problem
The probe for message bus is failing to connect.
These SSL error are seen in the probe log.
Error: E-JPR-000-000: Exception caught in MultiChannelHttpRequestHandler. Channel Id: 478426da Channel Status: active=false Cause: javax.net.ssl.SSLHandshakeException: General SSLEngine problem Message: javax.net.ssl.SSLHandshakeException: General SSLEngine problem LocalMessage: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
Symptom
The probe failed to start up.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008a8TAAQ","label":"Probes-\u003E1 Individual Probes-\u003EMessage Bus JSON XML nco_p_message_bus"}],"ARM Case Number":"TS003760611","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
TS003760611
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Document Information
More support for:
Tivoli Netcool/OMNIbus
Component:
Probes->1 Individual Probes->Message Bus JSON XML nco_p_message_bus
Software version:
All Version(s)
Document number:
6219240
Modified date:
09 May 2025
UID
ibm16219240
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