Question & Answer
Question
We have downloaded Version: 1.2.0.18 of the IBM Prerequisite Scanner.
When deployed for Jazz for Service Management, it reports an issue when it checks for a browser.
The following message is displayed:
os.MozillaVersion FAIL Unavailable
This error causes the overall result to fail.
Why does the process check for a browser? Is it an installation requirement?
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008bsvAAA","label":"WebGUI-\u003EDASH"}],"ARM Case Number":"TS006129291","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.1.0"}]
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Historical Number
TS006129291
Product Synonym
1.2.0.18 of the IBM Prerequisite Scanner
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Document Information
Modified date:
09 May 2025
UID
ibm16470851