IBM Support

PPP features are displayed in service processor config - Servers

Troubleshooting


Problem

Point-to-Point (PPP) Protocol to connect to the internet over a phone line) features are displayed in the service processor configuration, but they are not supported in the current system. These PPP fields include: Dial-out Settings Dial-out Entry # Dial-out Status Phone number/LAN address Description of target number Connection Type Dial-out ID Pager PIN Email Address PPP Login ID Selective Alert Notification Dial-in Settings Dial-in Entry # Dial-in Login ID Login Flags Dial Back Number Deny Always Authority Supervisor Authority Read Only Authority Networking And Security Authority Remote Console Access Authority Remote Console Virtual Media Access Authority Remote Server Power Restart Access Authority Basic Configuration Authority Ability To Clear Event Logs Authority Advanced Configuration Authority Last Login Dial-out Alerts Dial-out Temperature Alert Status Dial-out Voltage Alert Status Dial-out Tamper Alert Status Dial-out Multiple Fan Failure Alert Status Dial-out Power Failure

Resolving The Problem

Source

RETAIN tip: H192212

Issue

Point-to-Point (PPP) Protocol to connect to the internet over a phone line) features are displayed in the service processor configuration, but they are not supported in the current system.

These PPP fields include:

Dial-out Settings
Dial-out Entry #
Dial-out Status
Phone number/LAN address
Description of target number
Connection Type
Dial-out ID
Pager PIN
Email Address
PPP Login ID
Selective Alert Notification
Dial-in Settings
Dial-in Entry #
Dial-in Login ID
Login Flags
Dial Back Number
Deny Always Authority
Supervisor Authority
Read Only Authority
Networking And Security Authority
Remote Console Access Authority
Remote Console Virtual Media Access Authority
Remote Server Power Restart Access Authority
Basic Configuration Authority
Ability To Clear Event Logs Authority
Advanced Configuration Authority
Last Login
Dial-out Alerts
Dial-out Temperature Alert Status
Dial-out Voltage Alert Status
Dial-out Tamper Alert Status
Dial-out Multiple Fan Failure Alert Status
Dial-out Power Failure Alert Status
Dial-out Hard Drive Alert Status
Dial-out VRM Failure Alert Status
Affected configurations

The system may be any of the following IBM servers:

  • System x3200 M2, type 4367, any model
  • System x3250 M2, type 4190, any model
  • System x3350, type 4192, any model

The system is configured with one or more of the following IBM Options:

  • Remote Supervisor Adapter II, Option 13N0382
  • Remote Supervisor Adapter II, Option 39Y9566
  • Remote Supervisor Adapter II, Option 59P2984
  • Remote Supervisor Adapter II, Option 59P2986
  • Remote Supervisor Adapter II, Option 59P2987
  • Remote Supervisor Adapter II, Option 59P2988
  • Remote Supervisor Adapter II, Option 59P2989
  • Remote Supervisor Adapter II, Option 59P2990
  • Remote Supervisor Adapter II, Option 59P2991
  • Remote Supervisor Adapter II, Option 59P2992
  • Remote Supervisor Adapter II, Option 59P2993
  • Remote Supervisor Adapter II, Option 59P2994
  • Remote Supervisor Adapter II, Option 59P2995
  • Remote Supervisor Adapter II, Option 59P2996
  • Remote Supervisor Adapter II, Option 59P2997
  • Remote Supervisor Adapter II, Option 73P9341

The system is configured with at least one of the following:

  • IBM Dynamic System Analysis (DSA) 2.02, any edition
  • IBM Dynamic System Analysis (DSA) Preboot 1.00, any edition

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

http://www.ibm.com/servers/eserver/serverproven/compat/us/
Additional information

The PPP information will be displayed in the Dynamic System Analysis (DSA) under the System Information/Service Processor Configuration.

The displayed data is obtained from the Remote Supervisor Adapter (RSA) which produces this data, even if the current system does not support the PPP feature.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

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Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5073629

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