Troubleshooting
Problem
Multiple known issues and limitations exist with PowerVC VM console functionality related to clipboard operations, terminal settings, and browser compatibility.
Symptom
Users may experience one or more of the following issues when using PowerVC VM console:
- Extra escape sequences (^[[200~ and ~) appearing when pasting commands in RHEL 9.x VMs
- JavaScript/Java code with leading comments getting all lines commented when pasted
- Console session disconnecting when PowerVC services restart on NovaLink hosts
- Chrome browser becoming unresponsive when accessing VM console on Intel-based Mac systems
Cause
These issues arise from different sources:
- Extra characters (RHEL 9.x): Related to RHEL 9 OS terminal settings for bracketed paste mode
- Code comment prefixing: Terminal interpretation of pasted content with leading comment syntax
- Session expiry: Expected behavior when PowerVC services restart, terminating active VNC connections
- Chrome browser hang: Chrome v142+ WebGPU optimizations affecting NoVNC Canvas 2D rendering on Intel Mac
Environment
Affected Configurations:
PowerVC Version: 2.3.2 and above
Browsers: Chrome, Edge, Firefox (Chrome v142+ specific issue on Intel Mac)
Host Systems: Linux, Windows, macOS
Resolving The Problem
Issue 1: Extra Characters When Pasting (RHEL 9.x)
This is related to RHEL OS terminal settings.
For more information, refer OS docs:
Issue 2: Code Pasting with Leading Comments
This is caused by terminal interpretation of pasted content. Use one of these workarounds:
Option 1: Use different file extension
vim code.txt
# Paste your code
mv code.txt code.jsOption 2: Remove leading comments temporarily
- Remove leading comment lines before copying
- Paste the code
- Add comments back manually
Issue 3: Console Session Expires After Service Restart
This is expected behavior when PowerVC services restart on NovaLink hosts.
Note: Auto-reconnect only handles network interruptions, not service restarts
Issue 4: Chrome Browser Performance (Intel Mac)
Disable hardware graphics acceleration in Chrome:
- Open Chrome Settings -> System
- Disable "Use graphics acceleration when available"
- Restart Chrome
Alternative: Use Chrome v140 or different browsers (Firefox/Edge)
Document Location
Worldwide
Product Synonym
IBM PowerVC; PowerVC for Private Cloud
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Document Information
Modified date:
05 December 2025
UID
ibm17252377