Troubleshooting
Problem
PowerVC 2.0.2 may report that managed compute resources are in ERROR status.
Symptom
The PowerVC Web interface may report that nova compute systems are in ERROR status after installing PowerVC 2.0.2.
Cause
This issue will be seen if PowerVC configures the Swift service using a name which is not resolvable within the SSL certificate of the PowerVC domain. The PowerVC self-signed certificate includes the IP address and Virtual IP address of each PowerVC node, as well as the fully qualified domain name (FQDN).
If PowerVC configures the Swift service with the short name instead of the FQDN, an error will be seen.
Environment
PowerVC 2.0.2
Diagnosing The Problem
Review the nova compute log in /var/log/nova for the host(s) which report ERROR from the PowerVC UI. You may find errors from Swift such as:
CertificateError: hostname 'hostname' doesn't match either of '9.153.164.14', '9.153.164.15', 'FQDN of VIP'An error of this type is evidence of misconfiguration.
Resolving The Problem
Edit the
/etc/swift/proxy-server.conf configuration file, and find the line that contains "www_authenticate_uri". Replace the short name with the correct FQDN of the node.For example,
www_authenticate_uri = https://PowerVC-node1:5000/v3would be replaced with the FQDN of node1:
www_authenticate_uri = https://PowerVC-node1.acme.com:5000/v3where acme.com is your environment's FQDN.
Document Location
Worldwide
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Document Information
More support for:
IBM Cloud PowerVC Manager
Component:
PowerVC
Software version:
2.0.0
Document number:
6579145
Modified date:
02 May 2022
UID
ibm16579145