IBM Support

POST numeric error codes - IBM eServer xSeries 305

Troubleshooting


Problem

Diagnose POST/Startup numeric error codes on the IBM eServer xSeries 305

Resolving The Problem

In the following error codes, X can be any number or letter. See the parts listing in the Hardware Maintenance Manual (HMM) to determine which components should be replaced by a field service technician.

Error code/symptom FRU/action
062 (Three consecutive boot failures using the default configuration)
  1. Run the Configuration/Setup Utility program
  2. Battery
  3. System board
  4. Microprocessor
101, 102, 106 (System and processor error)
  • System board
114 (Adapter read-only memory (ROM) error)
  1. Run diagnostics
  2. Failing adapter
151 (Real time clock error)
  1. Run diagnostics
  2. Battery
  3. System board
161 (Real time clock battery error)
  1. Run the Configuration/Setup Utility program
  2. Battery
  3. System board

162 (Device configuration error)

Note: Be sure to load the default settings and any additional desired settings; then, save the configuration.

  1. Run the Configuration/Setup Utility program
  2. Battery
  3. Failing device
  4. System board
163 (Real-time clock error)
  1. Run the Configuration/Setup Utility program
  2. Battery
  3. System board
164 (Memory configuration changed)
  1. Run the Configuration/Setup Utility program
  2. DIMM
  3. System board
175 (Hardware error)
  • System board
176 (Computer cover or cable cover was removed without a key being used)
  1. Run the Configuration/Setup Utility program
  2. System board
177, 178 (Security hardware error)
  1. Run the Configuration/Setup Utility program
  2. System board
184 (Power-on password damaged)
  1. Run the Configuration/Setup Utility program
  2. System board
185 (Drive startup sequence information corrupted)
  1. Run the Configuration/Setup Utility program
  2. Battery
  3. System board
186 (Security hardware control logic failed)
  1. Run the Configuration/Setup Utility program
  2. System board
187 (VPD serial number not set)
  1. Set serial number in the Configuration/Setup Utility program
  2. System board
188 (Bad EEPROM CRC #2)
  1. Run the Configuration/Setup Utility program
  2. System board
189 (Three attempts made to enter the system with invalid passwords)
  • Run the Configuration/Setup Utility program
201 (Memory test error)
If the server does not have the latest level of BIOS installed, update the BIOS to the latest level and run the diagnostic program again.
  1. DIMM
  2. System board
262 (DRAM parity configuration error)
  1. Run the Configuration/Setup Utility program
  2. Battery
  3. System board
289 (DIMM has been disabled by the user or the system)
  1. Run the Configuration/Setup Utility program, if the DIMM was disabled by the user
  2. Disabled DIMM, if not disabled by user
  3. System board.

301 (Keyboard or keyboard controller error)

 

  1. Keyboard
  2. System board
303 (Keyboard controller error)
  • System board
602 (Invalid diskette boot record)
  1. Diskette
  2. Diskette drive
  3. Drive cable
  4. System board
604 (Diskette drive error)
  1. Run the Configuration/Setup Utility program and diagnostics
  2. Diskette drive
  3. Drive cable
  4. System board
662 (Diskette drive configuration error)
  1. Run the Configuration/Setup Utility program and diagnostics
  2. Diskette drive
  3. Drive cable
  4. System board
962 (Parallel port error)
  1. Run the Configuration/Setup Utility program
  2. System board
11XX (Serial port configuration error)
  1. Run the Configuration/Setup Utility program
  2. System board
1301(LED panel cable disconnected)
  1. LED cable assembly
  2. System board

1600 (The service processor is not functioning) Complete the following steps before replacing a FRU:

  1. Ensure that a jumper is not installed on J28.
  2. Remove the AC power to the server, wait 20 seconds; then, reconnect the AC power. Wait 30 seconds; then, turn on the server.
  1. Jumper on J28
  2. System board
1601 (Service processor failed to respond at the start of POST)
  1. Reset the service processor
  2. Flash the service processor
  3. System board
1762 (Hard drive configuration error, IDE only)
  1. Hard disk drive
  2. Hard disk cables
  3. Run the Configuration/Setup Utility program
  4. System board
178X (Hard drive error, IDE only)
  1. Hard disk drive cables
  2. Hard disk drive
  3. System board
1800 (No more hardware interrupt available for PCI adapter)
  1. Run the Configuration/Setup Utility program
  2. Remove the adapter
1801 (No more ROM space available for PCI adapter)
  1. Run the Configuration/Setup Utility program
  2. Remove the adapter
  3. Disable the adapter BIOs and run the Configuration/Setup Utility program
1962 (Drive does not contain a valid boot sector)
  1. Verify that a startable operating system is installed
  2. Run the drive diagnostics
  3. Hard disk drive
  4. Hard disk drive backplane
  5. Cable
  6. System board
2400 (Video controller test failure)
  • System board
2462 (Video memory configuration error)
  • System board
5962 (IDE CD-ROM drive configuration error)
  1. Run the Configuration/Setup Utility program
  2. CD-ROM drive
  3. CD-ROM power cable
  4. IDE cable
  5. System board
  6. Battery
8603 (Pointing device error)
  1. Pointing device
  2. System board
00012000 (Machine check architecture error)
  1. Microprocessor
  2. System board
00019501 (Microprocessor not functioning)
  1. Microprocessor
  2. System board
00019701(Microprocessor failed BIST)
  1. Microprocessor
  2. System board
00180100 (No room for PCI option ROM)
  1. Run the Configuration/Setup Utility program
  2. Adapter
  3. System board
00180200 (No more I/O space available for PCI adapter)
  1. Run the Configuration/Setup Utility program
  2. Failing adapter
  3. System board
00180300 (No more memory above 1MB for PCI adapter)
  1. Run the Configuration/Setup Utility program
  2. Failing adapter
  3. System board.
00180400 (No more memory below 1MB for PCI adapter)
  1. Run the Configuration/Setup Utility program
  2. Failing adapter
  3. System board
00180500 (PCI option ROM checksum error)
  1. Failing PCI adapter
  2. System board
00180600 (PCI device BIST failure)
  1. Run the Configuration/Setup Utility program
  2. Adapter
  3. System board
00180700 (PCI device not responding)
  1. System board
  2. PCI adapter
00180800 (Unsupported PCI device installed)
  1. PCI adapter
  2. System board
00181000 (General PCI error)
  1. PCI adapter
  2. System board
01295085 (ECC checking hardware test error)
  1. System board
  2. Microprocessor
I9990301 (Fixed boot sector error)
  1. Hard disk drive cable
  2. Hard disk drive backplane
  3. System board
I9990305 (Fixed boot sector error, no operating system installed)
  • Install an operating system.
I9990650 (AC power has been restored)
  1. Check power connections
  2. AC power cord

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-44274