IBM Support

POST numeric error codes - IBM eServer xSeries 305

Troubleshooting


Problem

Diagnosing POST numeric error codes on the IBM eServer xSeries 305

Resolving The Problem

Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are:

  • 000 The test passed.
  • 195 The Esc key was pressed to stop the test.
  • 197 This is a warning error and may not indicate a hardware failure.

For all error codes, replace the FRU or take the action indicated.

Note: See the parts listing in the Hardware Maintenance Manual (HMM) to determine which components should be replaced by a field service technician.
Error code/symptom
FRU/action
001-XXX-000 (Failed core tests)
  • System board
001-XXX-001 (Failed core tests)
  • System board
001-250-000 (Failed system board ECC)
  • System board
001-250-001 (Failed system board ECC)
  • System board
005-XXX-000 (Failed video test)
  1. Video adapter (if installed)
  2. System board
011-XXX-000 (Failed COM1 serial port test)
  • System board
011-XXX-001 (Failed COM2 serial port test)
  • System board
014-XXX-000 (Failed parallel port test)
  • System board
015-XXX-001 (USB interface not found, board damaged)
  • System board
015-XXX-015 (Failed USB external loopback test)
  1. Make sure the parallel port is not disabled
  2. Run the USB external loopback test again
  3. System board
015-XXX-198 (USB device connected during USB test)
  1. Remove USB devices from USB1 and USB2
  2. Re-run the test
  3. System board
020-XXX-000 (Failed PCI interface test)
  • System board
030-XXX-000 (Failed internal SCSI interface test)
  • System board
035-XXX-099
  1. No adapters were found
  2. If adapter is installed re-check the connection
035-XXX-S99 (Failed RAID test on PCI slot S. S = number of failing PCI slot. Check System Error Log before replacing a FRU.)
  1. Adapter
  2. Hard disk drive backplane
  3. Cable
035-XXX-SNN (Check System Error Log before replacing a FRU. S = number of failing PCI slot, NN = SCSI ID of failing fixed disk.)
  • Hard disk drive with SCSI ID NN on RAID adapter in PCI slot S
035-253-S99 (RAID adapter initialization failure)
  1. ServeRAID Adapter in slot S is not configured properly. Obtain the basic and extended configuration status and refer to the ServeRAID Hardware Maintenance Manual for more information.
  2. Cable
  3. Adapter
075-XXX-000 (Failed power supply test)
  • Power supply
089-XXX-001 (Failed microprocessor test)
  • Microprocessor
180-XXX-003 (Failed system board LED test)
  • Mouse
201-XXX-0NN (Failed Memory test NN = DIMM location)
  1. DIMM location = NN
  2. Memory card
201-XXX-999 (Multiple DIMM failure, see error text)
  • See error text for failing DIMMs
202-XXX-001 (Failed system cache test)
  • Microprocessor 1
206-XXX-000 (Failed diskette drive test)
  1. Cable
  2. Diskette drive
  3. System board
215-XXX-000 (Failed IDE CD-ROM test)
  1. Re-run the test using a different CD-ROM
  2. CD-ROM drive cables
  3. CD-ROM drive
  4. System board
217-198-XXX (Could not establish drive parameters)
  1. Check cable and termination
  2. Hard disk drive backplane
  3. Hard disk drive

217-XXX-000 (Failed BIOS fixed disk test)
NOTE: If RAID is configured, the fixed disk number refers to the RAID logical array.
  • Hard disk drive 1

217-XXX-001 (Failed BIOS fixed disk test)
NOTE: If RAID is configured, the fixed disk number refers to the RAID logical array.
  • Hard disk drive 2
217-XXX-002 (Failed BIOS fixed disk test)
NOTE: If RAID is configured, the fixed disk number refers to the RAID logical array.
  • Hard disk drive 3
301-XXX-000 (Failed Keyboard test))
  • Keyboard
302-XXX-000 (Mouse failed)
  • Mouse
305-XXX-000 (Video monitor failure)
  1. Video monitor
  2. Video adapter
405-XXX-000 (Failed Ethernet test on controller on the system board)
  1. Verify that Ethernet is not disabled in BIOS
  2. System board
405-XXX-00N (Failed Ethernet test on adapter in PCI slot N)
  1. Adapter in PCI slot N
  2. System board
415-XXX-000 (Failed modem test)
  1. Cable
  2. Modem
  3. System board

 

Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-44247

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