IBM Support

POST error codes - Netfinity 5500

Troubleshooting


Problem

POST Error Codes In the following error codes, X can be any number or letter.

Resolving The Problem



POST Error Codes
In the following error codes, X can be any number or letter.

Error Code/Symptom FRU/Action
062
(Three consecutive boot failures using the default
configuration.)
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board
101, 102
(System and processor error)
1. System Board
2. Processor Board
106
(System and processor error)
1. System Board
2. Processor Board
111
(Channel check error)
1. Failing ISA Adapter
2. Memory DIMM
3. System Board
114
(Adapter read-only memory error)
1. Failing Adapter
2. Run Diagnostics
129
(Internal Cache error)
1. Processor
2. Optional Processor (if installed)
3. Processor Board
151
(Real time clock error)
1. Run Diagnostics
2. Battery/CMOS chip
3. System Board
161
(Real time clock battery error)
1. Run Configuration/Setup
2. Battery/CMOS chip
3. System Board
162
(Device Configuration Error)
Important
Be sure to load the default settings and any additional

desired settings; then, save the configuration.
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. Failing Device
4. System Board
163
(Real-Time Clock error)
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board
164
(Memory configuration changed, see "Memory Settings")
1. Run Configuration/Setup
2. DIMM
3. Processor Board
173
(System CMOS checksum bad)
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board
175
(Hardware error)
1. System Board
2. Processor Board
176
(Computer cover or cable cover was removed without
a key being used)
1. Run Configuration/Setup
2. System Board
177, 178
(Security hardware error)
1. Run Configuration/Setup
2. Service Processor Adapter
3. System Board
184
(Power-on password corrupted)
1. Run Configuration/Setup
2. System Board
185
(Drive startup sequence information corrupted)
1. Run Configuration/Setup
2. System Board
186 1. Run Configuration/Setup
2. System Board
187
(VPD serial number not set.)
1. Set serial number in Setup
2. System Board
188
(Bad EEPROM CRC #2)
1. Run Configuration/Setup
2. System Board
189
(An attempt was made to access the server

with invalid passwords)
1. Run Configuration/Setup, enter the
administrator password
195
(Processor 1 is not functioning)
1. VRM 1
2. Processor 1
3. Processor Board
4. System Board
196
(Processor 2 is not functioning)
1. VRM 2
2. Processor 2
3. Processor Board
4. System Board
197
(Processor 1 failed BIST)
1. Processor 1
2. Processor Board
3. System Board
198
(Processor 2 failed BIST)
1. Processor 2
2. Processor Board
3. System Board
201
(Memory test error, see "Memory Settings")
1. DIMM
2. Processor Board
3. System Board
229
(Cache error)
1. Processor
2. Optional Processor (if installed)
3. Processor Board
262
(DRAM parity configuration error)
1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board
289
(DIMM has been disabled the user or system, see
"Memory Settings")
1. Run Configuration/Setup, if disabled by user
2. Disabled DIMM, if not disabled by user.
3. Processor Board
301
(Keyboard or keyboard controller error)
1. Keyboard
2. System Board
303
(Keyboard controller error)
1. Keyboard
2. System Board
602
(Invalid diskette boot record)
1. Diskette
2. Cable
3. Diskette Drive
604
(Diskette drive error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
605
(Unlock failure)
1. Diskette Drive
2. Drive Cable
3. System Board
662
(Diskette drive configuration error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
762
(Coprocessor configuration error)
1. Run Configuration/Setup
2. Battery/CMOS Chip

3. Processor
962
(Parallel port error)
1. Disconnect external cable on parallel port.
2. Run Configuration/Setup
3. System Board
11XX
(System-board serial port 1 or 2 error)
1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board
1762
(Fixed Disk Configuration error)
1. Fixed Disk Cables
2. Run Configuration/Setup
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board
178X
(Fixed Disk error)
1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board
1800
(No more hardware interrupt available for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1801
(No room for PCI option ROM)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1802
(No more I/O space available for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1803
(No more memory (above 1MB for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1804
(No more memory (below 1MB for PCI adapter)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
1805
(PCI option ROM checksum error)
1. Remove Failing PCI Card
2. System Board
1806
(PCI to PCI Bridge error)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter

4. System Board
1807, 1808, 1810
(General PCI error)
1. Remove Failing PCI Card
2. System Board
1962
(Drive does not contain a valid boot sector)
1. Verify a bootable operating system is installed
2. Run Diagnostics
3. Hard Disk Drive Cable
4. System Board
5. Hard Disk Drive
2400
(Video controller test failure)
1. Video Adapter (if installed)
2. System Board
2462
(Video memory configuration error)
1. Video Adapter (if installed)
2. System Board
5962
(IDE CD-ROM configuration error)
1. Run Configuration/Setup
2. CD-ROM Drive
3. Battery/CMOS Chip
8603
(Pointing Device Error)
1. Pointing Device
2. System Board
8603
(Pointing Device Error)
1. Pointing Device
2. System Board
0001200
(Machine check architecture error)
1. Processor
2. Optional Processor
3. Processor Board
000120P0,
000120P1,000120P2,000120PF
(Processor cache error)
1. Failing Processor
2. Processor Board
01295085
(ECC checking hardware test error)
1. Processor Board
2. Processor
I9990301
(Fixed boot sector error, no operating system installed)
1. Run Configuration/Setup for correct startup
2. Verify operating system installed
I9990305
(Fixed boot sector error, no operating system installed)
1. Install operating system to hard disk drive.

Document Location

Worldwide


Operating System

Older System x:Operating system independent / None


Applicable countries and regions

  • Worldwide
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Document Information

More support for:
Older System x->Netfinity 5500

Document number:
844706

Modified date:
28 January 2019

UID

ibm1DDSE-42ZJ7R

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