IBM Support

POST error codes - Netfinity 5000

Troubleshooting


Problem

POST Error Codes Source: Hardware Maintenance Manual

Resolving The Problem


POST Error Codes
Source: Hardware Maintenance Manual


Error Code / Symptom FRU / Action
062
(Three Consecutive boot failures using the default configuration.)
1. Run Configuration/Setup
2. Battery
3. System Board
101, 102
(System and processor error)
1. System Board
106
(System and processor error)
1. System Board
111
(Channel check error)
1. Failing ISA Adapter
2. Memory DIMM
3. System Board
114
(Adapter read-only memory error)
1. Failing Adapter
2. Run Diagnostics
129
(Internal Cache error)
1. Processor
2. Optional Processor (if installed)
151
(Real time clock error)
1. Run Diagnostics
2. Battery
3. System Board
161
(Real time clock battery error)
1. Run Configuration/Setup
2. Battery
3. System Board
162
(Device Configuration Error)
Important
Be sure to load the default settings and any additional desired settings; then, save the configuration.
1. Run Configuration/Setup
2. Battery
3. Failing Device
4. System Board
163
(Real-Time Clock error)
1. Run Configuration/Setup
2. Battery
3. System Board
164
(Memory configuration changed)
1. Run Configuration/Setup
2. DIMM
173
(System CMOS checksum bad)
1. Run Configuration/Setup
2. Battery
3. System Board
175
(Hardware error)
1. System Board
176
(Computer cover or cable cover was removed without a key being used)
1. Run Configuration/Setup
2. System Board
177, 178
(Security hardware error)
1. Run Configuration/Setup
2. System Board
184
(Power-on password corrupted)
1. Run Configuration/Setup
2. System Board
185
(Drive startup sequence information corrupted)
1. Run Configuration/Setup
2. System Board
186 1. Run Configuration/Setup
2. System Board
187
(VPD serial number not set.)
1. Set serial number in Setup
2. System Board
188
(Bad EEPROM CRC #2)
1. Run Configuration/Setup
2. System Board
189
(An attempt was made to access the server with invalid passwords)
1. Run Configuration/Setup, enter the administrator password
195
(Processor 1 is not functioning)
1. Processor 1
2. System Board
196
(Processor 2 is not functioning)
1. VRM
2. Processor 2
3. System Board
197
(Processor 1 failed BIST)
1. Processor 1
2. System Board
198
(Processor 2 failed BIST)
1. Processor 2
2. System Board
201
(Memory test error)
1. DIMM
2. System Board
229
(Cache error)
1. Processor
2. Optional Processor (if installed)
262
(DRAM parity configuration error)
1. Run Configuration/Setup
2. Battery
3. System Board
289
(DIMM has been disabled the user or system)
1. Run Configuration/Setup, if disabled by user
2. Ensure if a DIMM was added/changed that the power was disconnected.
3. Disabled DIMM, if not disabled by user.
301
(Keyboard or keyboard controller error)
1. Keyboard
2. System Board
303
(Keyboard controller error)
1. Keyboard
2. System Board
602
(Invalid diskette boot record)
1. Diskette
2. Cable
3. Diskette Drive
604
(Diskette drive error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
605
(Unlock failure)
1. Diskette Drive
2. Drive Cable
3. System Board
662
(Diskette drive configuration error)
1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board
762
(Coprocessor configuration error)
1. Run Configuration/Setup
2. Battery
3. Processor
962
(Parallel port error)
1. Disconnect external cable on parallel port.
2. Run Configuration/Setup
3. System Board
11XX
(System-board serial port 1 or 2 error)
1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board
1600, 1601
(The system is able to communicate to the Service Processor, but the Service Processor failed to respond at the start of POST.)


Do the following before replacing a FRU:
1. Remove the AC power to the system, wait 20 seconds; then, re-connect the AC power. Wait 30 seconds; then, power-on the system.
2. Flash update the Service Processor.
1. System Board
1762
(Fixed Disk Configuration error)
1. Fixed Disk Cables
2. Run Configuration/Setup
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board
178X
(Fixed Disk error)
1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board
1800
(No more hardware interrupt available for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1801
(No room for PCI option ROM)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1802
(No more I/O space available for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1803
(No more memory (above 1MB for PCI adapter)
1. Run Configuration/Setup
2. Failing Adapter
3. System Board
1804
(No more memory (below 1MB for PCI adapter)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
1805
(PCI option ROM checksum error)
1. Remove Failing PCI Card
2. System Board
1806
(PCI to PCI Bridge error)
1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board
1807, 1808, 1810
(General PCI error)
1. Remove Failing PCI Card
2. System Board
1962
(Drive does not contain a valid boot sector)
1. Verify a bootable operating system is
installed
2. Run Diagnostics
3. Hard Disk Drive Cable
4. System Board
5. Hard Disk Drive
2400
(Video controller test failure)
1. Video Adapter (if installed)
2. System Board
2462
(Video memory configuration error)
1. Video Adapter (if installed)
2. System Board
5962
(IDE CD-ROM configuration error)
1. Run Configuration/Setup
2. CD-ROM Drive
3. Battery
8603
(Pointing Device Error)
1. Pointing Device
2. System Board
0001200
(Machine check architecture error)
1. Processor
2. Optional Processor
000120P0, 000120P1, 000120P2, 000120PF
(Processor cache error)
1. Failing Processor
01295085
(ECC checking hardware test error)
1. Processor
I9990301
(Fixed boot sector error, no operating system installed)
1. Run Configuration/Setup for correct startup
2. Verify operating system installed
I9990305
(Fixed boot sector error, no operating system installed)
1. Install operating system to hard disk drive.
I9990650
(AC power has been restored)
1. Check cable
2. Check for interruption of power supply
3. Power Cable



Document Location

Worldwide

Operating System

Older System x:Operating system independent / None

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Document Information

Modified date:
23 January 2019

UID

ibm1DDSE-43UNPT