Troubleshooting
Problem
When attempting to start the service in Cognos Configuration, a verification error "The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid". Please choose a port range that includes at least '10' available ports.
Symptom
The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid. Please choose a port range that includes at least '10' available ports.
Document Location
Worldwide
[{"Type":"SW","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6sAAC","label":"Installation and Configuration-\u003ECognos Configuration"}],"ARM Case Number":"TS005726988","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.2.0;and future releases"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
06 May 2025
UID
ibm16456293