IBM Support

PM Agent Data Not Sent

Troubleshooting


Problem

PM Agent data not sent.

Resolving The Problem

After an IBM i V7R1 system is migrated to a new machine, the inventory data is sent to IBM, but not the PM Agent. No error messages were found; however, Option 5 of the Go Service menu showed the PM Agent's last collect date of 12/31/69:

Last collect date shown.

1. Run the CFGPMAGT command.
2. Run the Q1PDR job.
3. Start a data transmission.

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0"}]

Historical Number

634851438

Document Information

Modified date:
18 December 2019

UID

nas8N1010968