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Planning Analytics Workspace: ConnectTimeoutException when connecting to a TM1 server model

Troubleshooting


Problem

Unable to connect to a TM1 server from Planning Analytics Workspace (PAW) and the error message "ConnectTimeoutException" appears.
Planning Analytics For Excel: ConnectTimeOutException error message

Symptom

A connection could not be established from PAW to the TM1 server model however the same TM1 server model was accessible via Architect.
The sample TM1 server models (i.e. 24retail, Planning Sample etc) connect fine from PAW.

Document Location

Worldwide

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Document Information

Modified date:
09 May 2025

UID

ibm16564611