Troubleshooting
Problem
When launching IBM Cognos Configuration from the Start Menu, it crashes after a couple of seconds.
Symptom
The Event Viewer displays the following message in the Application Log --> Click on one of the 'Information rows ' --> 'IBM Java cannot be found'
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm15736843