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Planning Analytics For Excel: Error in Exploration View: "httpStatusCode":500

Troubleshooting


Problem

PROBLEM
Working within an Exploration Report of Planning Analytics For Excel, the following error occurs when editing a dimension subset
When the error occurs, one no longer can work within the subset editor and must close the editor.

Symptom

Error
The current set is not loaded successfully
{"errorMessage".{"error  {"code"."EXECUTION_ERROR","message":null}},"query":"/harmony/gridservice/api/v1/CreateHierarchyQuery","httpStatusCode":500}

OK

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm11169128