IBM Support

PIM - Access Agent error The program can't start because VCOMP120.DLL is missing from your computer

Troubleshooting


Problem

After windows updates install on Access Agent Windows client, Access Agent fails to work with the following behavior:

Users experience delayed Windows login time and once reaching the desktop, find the Access Agent stopped working with the following error:

The program can't start because VCOMP120.DLL is missing from your computer. Try reinstalling the program to fix this problem.

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Document Information

Modified date:
02 November 2018

UID

ibm10738117